Privacy Policy

Who we are

Saba Labs LLC is a software studio and operator based in Scottsdale, Arizona. We build, host, and support software products, automation systems, and client workflow tools.

Information we collect

We may collect information you provide directly, such as your name, email address, phone number, company name, account information, support requests, and messages you send to us.

When you use our website, products, or hosted systems, we may collect technical and usage information such as device information, browser type, IP address, log data, pages viewed, timestamps, feature usage, and diagnostic information.

For client-hosted or client-configured systems, we may process information provided by our clients or their authorized users in order to operate, support, and improve the relevant software service.

How we use information

We use information to operate our website and services, provide software functionality, respond to inquiries, support users and clients, maintain security, troubleshoot issues, improve our products, perform administrative tasks, and comply with legal or contractual obligations.

When a product or client implementation includes notifications or messaging, we use contact information only as needed to provide the requested or authorized communication-enabled service.

Client systems and service provider role

Some Saba Labs services are built for, configured by, or hosted on behalf of clients. In those cases, the client may determine what information is collected, why it is collected, and how users are invited or authorized to use the service. Saba Labs processes that information to provide, secure, maintain, and support the service.

SMS and communication-enabled services

Some products or client implementations may include SMS, email, voice, or similar communications. These communications are used only for the product, service, support, notification, reminder, or workflow purpose described at the point of consent or authorization.

We do not sell, rent, or share SMS opt-in data or SMS consent information with third parties for their marketing or promotional purposes.

How we share information

We may share information with service providers that help us operate our website and services, such as cloud hosting providers, communications providers, analytics providers, security vendors, payment processors, and support tools. These providers are permitted to use information only as needed to provide services to us or as otherwise allowed by law.

We may also disclose information when required by law, to protect rights and safety, to enforce agreements, in connection with a business transaction, or with your direction or consent.

Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data retention

We retain information for as long as reasonably necessary to provide services, comply with legal or contractual obligations, resolve disputes, maintain security, and support legitimate business purposes.

Your choices

You may contact us to request access, correction, deletion, or other assistance related to personal information we control, subject to applicable law and contractual obligations. If your information is processed on behalf of a Saba Labs client, we may direct your request to that client.

Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact

Saba Labs LLC
Scottsdale, Arizona
Email: saba.labs.llc@gmail.com